Introduction

Pet Universe Nourish (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”) and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website ([website address]) (the “Website”) and our related services (collectively, the “Services”).

Information We Collect

We collect the following types of information when you use the Services:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us.
• Non-Personal Information: This includes information that does not identify you personally, such as your browser type, operating system, IP address, browsing history, and demographic information. We collect this information automatically when you use the Website and Services.

How We Use Your Information

We use your information for the following purposes:

• To fulfill your orders and provide customer service
• To send you marketing and promotional communications (with your consent)
• To personalize your experience on the Website
• To improve the Website and Services
• To comply with legal and regulatory requirements

Disclosure of Your Information

We may disclose your information to third-party service providers who help us operate the Website and provide the Services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which it is disclosed.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to:

• Comply with legal process
• Protect the safety or rights of others
• Investigate or prevent fraud or other illegal activities

Your Choices

You can opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions in our emails or by contacting us. You can also access, update, or delete your personal information by logging into your account or by contacting us.

Data Retention

We will retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Security

We have implemented reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

Children’s Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].